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All images and products are custom made therefore we do not accept returns. All Sales are Final.  

Shipping:

We ship Worldwide using USPS, UPS, and FedEx. and are proud to providing free shipping to all our customers it the USA.  

When will my product arrive?

  Most orders in the USA arrive in 2 weeks. 

Are there any exceptions?

Yes, thank for asking! 

Shipping times vary depending on how custom your order is, and if the work needs to go to multiple vendors for completion.  We will pride quotes on how long a piece needs to be created and shipped. 

For products over 40" long we do incur higher shipping charges on our end.  Products greater than  40" long are shipped flat and may require freight shipping, We can provide freight quotes for these orders. Please allow additional time for the quote and freight delivery times.  We appreciate your patience.

Shipping Outside of the Continental US, Expedited Shipping, and Special Requests

If you reside outside of the continental United States, including Alaska and Hawaii, please contact us at lisapelonzi@gmail.com regarding your shipping preferences.

APO shipping is charged full cost and sent via USPS.

Requests for shipping outside of the continental United States, other types of shipping, and expedited shipping will be charged at full cost.

We are not responsible for duties and taxes required for international shipping.

Shipping Quotes are available for large orders or orders shipping to international destinations. Please contact us with the details of what will be in the order and the address it will be shipped to.

Items damaged in transit

Ugh, we apologize !! We do our utmost to ensure that your prints are packaged carefully and arrive safely at their destination.  In the event you receive a damaged item, keep all packaging, take phone photos, and send your order number and photos to me at lisapelonzi@gmail.com within 2 days of receiving your product (s).  When I receive your email I will contact the fulfillment vendor(s) and provide you with further instructions on obtaining a replacement. 

Caution, If there is a delay in letting us know of the damage, my vendors will not provide replacement and therefore I will be unable replace your item.  Thank you for understanding. 

How can I see your new work?

Great question!

Sign up for my newsletter where you will receive information about new releases as well as upcoming exhibits and workshops.  Members are the first to see specials and receive discount coupons!   

I would love to connect with you on Facebook and instagram.  Click the icons below for direct links.  I look forward to connecting ~

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Trusted Art Seller

The presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

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Verified Returns & Exchanges

The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.

Description of Policy from Merchant:

If your product arrives damaged, please take a photo and send us an email upon arrival so we may replace it promptly for you.

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3c crunched udpkob

Verified Secure Website with Safe Checkout

This website provides a secure checkout with SSL encryption.

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Verified Archival Materials Used

The Art Storefronts Organization has verified that this Art Seller has published information about the archival materials used to create their products in an effort to provide transparency to buyers.

Description from Merchant:

WARNING: This merchant has removed information about what materials they are using in the production of their products. Please verify with them directly.

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